Privacy Policy

Tachkila.com (“we,” “us,” or “our”) operates the website https://blog.tachkila.com/ (the “Service”), which provides tools and educational content for learning and applying Arabic language principles, potentially including diacritization tools or courses. We are dedicated to protecting the privacy of our users and learners.

This Privacy Policy explains what information we collect, how we use it, and your rights concerning that data. By using our Service, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

We collect information necessary to operate our language tools, manage your account, and track learning progress.

 

1.1 Personal Data You Provide Directly

 

We collect this data when you register, subscribe, or contact us:

  • Account Registration & Subscription: Your email address, name, and a password (stored as a secure hash) when you create an account to access premium tools or save your work.
  • Payment Data: If you purchase a subscription or course, we collect billing details and transaction information. Note: We do not store full payment card details. These are processed securely by our third-party payment partners (e.g., [Insert Payment Processor, e.g., Stripe, PayPal]).
  • Communication Data: Information you provide when contacting customer support or providing feedback.

 

1.2 Learning and Usage Data

 

This data is crucial for delivering and optimizing our specialized language services:

  • Tool Usage Data: Information on how you interact with our core features, including text submitted to the diacritization tool, features utilized (e.g., saving, sharing), and frequency of use.
  • Learning Progress: If we offer courses, we track lesson completion status, quiz scores, and time spent learning.
  • Log Data: Your Internet Protocol (IP) address, browser type, device type, the pages you view, and the time and date of your visit.
  • Cookies and Tracking: We use cookies and similar tracking technologies to maintain your logged-in session, remember language preferences, and analyze user engagement (e.g., via Google Analytics).

 

2. How We Use Your Information

 

We process your Personal Data based on legal grounds for the following purposes:

  • To Provide Core Service: To operate the diacritization and language tools, save your submitted texts and history, and grant you access to subscribed content (Necessary for Contract Fulfillment).
  • To Personalize and Improve: To analyze tool usage patterns (e.g., common errors or features used) to enhance the accuracy, functionality, and user experience of our Arabic language tools.
  • To Process Transactions: To process subscription payments and manage billing.
  • To Communicate: To send you service alerts, subscription reminders, and, with your consent, newsletters about new language features or promotions.
  • For Security: To enforce our Terms of Service and protect the integrity of the platform.

 

3. Disclosure of Your Information

 

We do not sell your Personal Data. We share your information only with trusted third parties necessary to operate our platform or when legally required.

  • Service Providers: We share data with vendors who perform essential functions, such as hosting, analytics (Google Analytics), and payment processing. They are contractually bound to keep your data confidential.
  • Legal Compliance: We will disclose your information if required by law or in the good faith belief that such action is necessary to comply with a subpoena or protect the safety of users or the public.

 

4. Children’s Privacy

 

Our Service is not directed to children under the age of 13. We do not knowingly collect Personal Data from children without verifiable parental consent. If we learn that we have collected Personal Data from a child, we will take immediate steps to delete that information.

 

5. Your Data Protection Rights

 

Depending on your location, you may have the following rights regarding your Personal Data:

  • Right to Access: The right to request copies of the Personal Data we hold about you.
  • Right to Rectification: The right to request that we correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): The right to request that we delete your Personal Data, subject to any legal or contractual retention needs.
  • Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

 

6. Controlling Your Communications and Cookies

 

  • Opting Out of Marketing: You can unsubscribe from our newsletters at any time by following the “unsubscribe” link provided in every email.
  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can also manage your consent preferences via our Cookie Consent Banner (if applicable).

 

7. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Email: admin@tachkila.com